Delivery and Payment

SERVICE GUARANTEE
We ship all our products from Netherlands, Germany, France and Slovakia.
Subject to stock orders are despatched within 3 working days with a tracking number.
Get 100% refund or reship if your package is lost in transit (see Reship Policy below).
Discreet packaging without any markings or references to the website.
Only original high quality products manufactured to Good Manufacturing Practice standards.

RESHIP POLICY
It is your responsibility to monitor the tracking information. There is no reship or refund if your package is returned by the postal service of your country because you: entered the wrong shipping address, were not able to accept the package at your address for whatever reason including unknown addressee, were not able to pick up the package from your local sorting/post office or you did not pay import taxes and duties.

IMPORT TAX AND DUTIES
In rare cases you may be liable to import tax and duties in your country. Based on our exprience this varies from 3 to 15 EUR depending on your country.

PAYMENT OPTIONS
SEPA EU Bank transfer
Bitcoins, Ethereum and USDT cryptocurrencies

BUY BITCOINS IN EUROPE
Read this guide on how to purchase Cryptocurrencies

AVERAGE DELIVERY TIMES
Delivery takes 1-3 weeks depending in which country you are in and stock availability.
Domestic German shipping takes 3-4 days via Deutsche Post.

POSTAGE AND PACKING FLAT RATE
Regardless of order size or value – 25 EUR
We ship by: DPD, PostNL International, La Poste and Slovenska Posta.

WHERE WE SHIP
Austria
Belgium
Bosnia and Herzegowina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland (delivery is guaranteed only up to Finnish border/customs)
France
Germany
Greece
Hungary
Italy
Latvia
Lithuania
Luxembourg
Malta
Monaco
Montenegro
Netherlands
Poland
Portugal
Reunion
Romania
Slovakia
Slovenia
Spain
Sweden
Go to RUPharma.com for shipping from Kazakhstan, Russia or Dubai to: United Kingdom, United States, Canada, Serbia, France, Italy, Belgium, Thailand, Malaysia, Japan, South Korea and others.

PACKAGING
Discreet packaging without any markings.
Shipped in a padded envelope.